![]() Contact a sales representative for detailed pricing information. Lightning Scheduler should be provisioned by your Account Executive only. This page is provided for information purposes only and subject to change. Hi, Salesforce Lightning Scheduler is available as an add on the license. Update the field-level security settings on the Primary Resource field on the Assigned Resource object for all user profiles that. Update Field-Level Security for Multi-Resource Scheduling. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.ĭispatcher and Technician licenses may not be used for a contact center, call center, or customer case management application. Field Service Plus may be used for those applications. Turn on Multi-Resource Scheduling to let users schedule groups of resources, as well as assets, for customer appointments. With Event Management enabled, service resources can see their scheduled appointments as events on their Salesforce calendar. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. From Setup, in the Quick Find box, enter Salesforce Scheduler, then select Salesforce Scheduler Settings. Optionally, set up Asset Scheduling for Salesforce Scheduler. Configure Salesforce Scheduler settings for multi-resource scheduling, concurrent scheduling, multiple time zone selection, and map and location services. This requirement can also be met with the Field Service Plus bundle, as it includes the Service user functionality. Assign permissions and object access for users. Deliver efficient, personalized appointments by leveraging all of your customer information already stored right in Salesforce. Here’s how Salesforce Scheduler determines the start time for the next time slots: Start Time Start Time of Previous Slot + Appointment Start Time Interval. Existing Service Cloud customers require at least one (1) Dispatcher license. Here’s how the start time of the first time slot is calculated: Start Time 8:45 AM + (30 Minutes - (4530) Minutes) 8:45 AM + 30 Minutes - 15 Minutes 9:00 AM. NOTE: Field Service requires at least one (1) Service Cloud user license. Please contact a sales representative for detailed pricing information. With this tool, you enable customers to schedule a meeting, phone call, video call, or in-person discussion with members of your team, right on your website. ** Monthly logins-based Contractor and Contractor+ licenses available. Starting with Salesforce Spring 2021 update, customers who use Salesforce Lightning Scheduler can do the following via Revenue Grid’s Lightning Scheduler adapter (LSA). Salesforce Lightning Scheduler is a Salesforce add-on that allows your customers to book appointments with your business. ![]() Unlimited Edition versions of Dispatcher and Technician are $300/user/month and Field Service Plus is $350. Salesforce Scheduler, formerly Lightning Scheduler, gives you the tools to simplify appointment scheduling in Salesforce. ![]() Above pricing available on Enterprise Edition. * All per user products require an annual contract.
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